Skills#
Professional Experience#
[Since 2021] Systems Administrator
Peraton, Pittsburgh, PA
Administration and deployment of Windows 2012/2016/2019 servers in Hyper-V and VMware environments. Management of Commvault, DPM and Veeam backup systems. Network troubleshooting including HP, Cisco and Juniper devices.
[2015-2021] Systems Administrator
Northrop Grumman, Pittsburgh, PA
Administration and deployment of Windows 2008/2012/2016 servers in Hyper-V and VMware environments. Management of Commvault, DPM and Veeam backup systems. Network troubleshooting including HP, Cisco and Juniper devices.
[2012-2015] IT Specialist
Draker, Burlington, VT
Administration and deployment of Windows 2008/R2 and Linux servers in a VMWare environment. Support of Windows 7 and Mac OSX workstations. Administration of all Active Directory infrastructure. Managing of WSUS and Remote Desktop Services. Managing and debugging of network infrastructure including HP switches, SonicWALL firewalls, EMC SANs and VPNs. Maintenance of hardware and software asset inventory. Managing user accounts and permissions, email system, antivirus system, internal information systems and phone system. Maintenance, monitoring and testing of Veeam backups.
[2009–2011] Advanced Support Analyst
IBM Canada (Kelly Services), Montreal, QC
2nd level remote support on Windows XP. Provided end users services including troubleshooting software, hardware, network connectivity, OS and application problems.
[2005–2008] Incident Manager
HP (formerly EDS), Sao Paulo, SP
Management of critical incidents per ITIL policies in a multi-platform environment. Ensured that client and leaders were aware of any critical incidents while keeping them updated on incident status. Reviewed current approach to incident resolution and determined alternative courses of actions.
Certifications#
ITIL Foundations
MCSE Microsoft Certified Solutions Expert (Core Infrastructure)
MCSA Microsoft Certified Solutions Associate (Windows Server 2008, 2012 and 2016)
MCSA Microsoft Certified Systems Administrator (Legacy)
Education#
[2004–2006] Network and Systems Administration, Associate of Sciense
IBTA – Brazilian Institute of Advanced Technology, Sao Paulo, SP
[1992–1994] Electronics, Technical High School
ETE Jorge Street, Sao Caetano do Sul, SP
Languages#
English (fluent), Portuguese (native) and French (advanced)
Download#
You can view my resume on FlowCV or straight download the PDF file.